Jira Service Management

{"xsrfToken":"6b4a6f951bd3a883267142cd6efd6f5df14a97f3_lout","branding":{"id":"1","key":"isd","name":"fastPAYE Support Platform","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0083de","headerLinkHoverBGColor":"#0083de","headerBadgeColor":"#0083de"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"fastP.A.Y.E Support Platform","sharedPortalName":"FP","userInitialAnnouncementHeader":"Thank you for visiting the fastP.A.Y.E Support Platform!","userInitialAnnouncementMessageWiki":"<p>If you are experiencing any issues launching the fastPAYE App since the recent update, please close the app and launch it again. If the fastPAYE app still fails to launch, please ensure the app is updated to the latest version.</p>\n<p>Thanks</p>","translations":{"en-US":{"helpCenterTitle":"fastP.A.Y.E Support Platform","sharedPortalName":"FP","announcementHeader":"Thank you for visiting the fastP.A.Y.E Support Platform!","announcementMessage":"If you are experiencing any issues launching the fastPAYE App since the recent update, please close the app and launch it again. If the fastPAYE app still fails to launch, please ensure the app is updated to the latest version.\n\nThanks","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#60b6f7","helpCenterTitleColor":"#003675","bannerMediaApiUrl":"https://api.media.atlassian.com/file/871acdec-e897-4b5d-846a-bb0cf85304de/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiNWY4ZGM4YS0xMWJiLTRmOWYtOTA4Yi05YTVjMDA4NjFlOGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg3MWFjZGVjLWU4OTctNGI1ZC04NDZhLWJiMGNmODUzMDRkZSI6WyJyZWFkIl19LCJleHAiOjE2OTUzNDU4MjgsIm5iZiI6MTY5NTM0NTIyOH0.2-EmSIQfwmz4lTnQmAIm-UYN8vKnO-GtdUCcTFL9rn8&client=b5f8dc8a-11bb-4f9f-908b-9a5c00861e8b&height=300&mode=fit","bannerMediaApiFileId":"871acdec-e897-4b5d-846a-bb0cf85304de","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"isd","projectId":10000,"serviceDeskId":1,"name":"fastPAYE Support Platform","description":"<p>Welcome! You can use this portal to access FAQs or raise a support ticket.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"10002","name":"Raise a help ticket","descriptionHtml":"<p>Click here to raise a support ticket</p>","callToAction":"Raise a help ticket","introHtml":"<p>Click here to raise a ticket for any issues you have encountered</p>","icon":10512,"iconUrl":"https://fastpaye.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10512","groups":[1],"key":""},{"id":"10010","name":"Problem","descriptionHtml":"<p>Please fill out this form to raise a support ticket. A member of the support team will get back to you shortly. Thank you.</p>","callToAction":"Problem","introHtml":"<p>Create a problem to track the cause of one or more incidents.</p>","icon":10320,"iconUrl":"https://fastpaye.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[],"key":""},{"id":"10008","name":"Purchase request with approval","descriptionHtml":"","callToAction":"Purchase request with approval","introHtml":"<p>Need a mobile phone or is it time for a replacement? Let us know.</p>","icon":10314,"iconUrl":"https://fastpaye.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[],"key":""},{"id":"10004","name":"Report an incident","descriptionHtml":"","callToAction":"Report an incident","introHtml":"<p>Having trouble with a system? Report this incident here.</p>","icon":10308,"iconUrl":"https://fastpaye.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[],"key":""},{"id":"10003","name":"Request a change","descriptionHtml":"","callToAction":"Request a change","introHtml":"<p>For example, upgrade a server (VPN) or an application (Jira)</p>","icon":10316,"iconUrl":"https://fastpaye.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10316","groups":[],"key":""},{"id":"10006","name":"Request a new account","descriptionHtml":"","callToAction":"Request a new account","introHtml":"<p>Request a new account for a system.</p>","icon":10306,"iconUrl":"https://fastpaye.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[10002]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6cb83ba7-4d28-37ce-b180-b19d0ca5baf3","appLinkName":"System Confluence","appLinkUrl":"https://fastpaye.atlassian.net/wiki","spaceKey":"FPFAQ","spaceName":"fastPAYE FAQs","spaceUrl":"https://fastpaye.atlassian.net/wiki/spaces/FPFAQ","isServer":false},"labels":[],"projectKey":"FPSD","serviceDeskId":1,"kbLinkDomainURLs":["https://fastpaye.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FPSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true},"sharedPortal":{"name":"FP","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://fastpaye.atlassian.net/wiki","kbLinkDomainURLs":["https://fastpaye.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/1?xdm_e=https%3A%2F%2Ffastpaye.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI2YzZkMjQzMTM3YTg1MDkxYzBjZjU2M2EzY2Y1NTk4YWY4MTU1OWZlN2Y5M2VlOWYzMTNiMjlhMGVmY2Q3ZTM2IiwiaXNzIjoiZTliYzI4OTgtNTM0Zi0zYzE1LWE3NjUtNzg5Njc2ZDBmZmNkIiwiY29udGV4dCI6e30sImV4cCI6MTY5NTM0NjEyNywiaWF0IjoxNjk1MzQ1MjI3fQ.CsGjajYIPObI2jr3C5LHqpkMMBpodK1GYLMm0hypS7k\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImU5YmMyODk4LTUzNGYtM2MxNS1hNzY1LTc4OTY3NmQwZmZjZCIsImNvbnRleHQiOnsiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IkZQU0QiLCJpZCI6IjEwMDAwIn19fSwiZXhwIjoxNjk1MzQ2MTI3LCJpYXQiOjE2OTUzNDUyMjd9.t3q3OZV6x2mq6E7qLDv1N6SOTw7BkHqd5eoBvic-YBw\", \"structuredContext\": \"{\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"FPSD\\\",\\\"id\\\":\\\"10000\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"FPSD\\\",\\\"project.id\\\":\\\"10000\\\",\\\"servicedesk.serviceDeskId\\\":\\\"1\\\"}\",\n \"timeZone\":\"Europe/London\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://fastpaye.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}